1. Introduction

1.1. These Terms and Conditions (hereinafter referred to as “Terms”) govern the use of the medicine delivery platform (hereinafter referred to as the “Platform”) provided by Korike, a Private Limited registered and operated by Puttaraj Enterprises PVT LTD in Bengaluru, Karnataka India, with its registered office at 1384, 10^th Main Road, Hampinagar, Vijayanagar, Bengaluru-560104 (hereinafter referred to as the “Company”).

1.2. By accessing or using the Platform, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use the Platform.

2. Registration and User Accounts

2.1. To use certain features of the Platform, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

2.2. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. You agree to notify us immediately of any unauthorized access to or use of your account.

3. Medicine Ordering and Delivery

3.1. The Platform allows users to place orders for prescription and over-the-counter medicines from licensed pharmacies.

3.2. The Company is not a pharmacy but acts as an intermediary to facilitate the ordering and delivery process.

3.3. All medicine orders are subject to availability, and the Company does not guarantee the availability of specific medicines.

4. Prescription Requirements

4.1. Users must provide a valid prescription from a licensed healthcare provider for any prescription medication ordered through the Platform.

4.2. The Company reserves the right to verify the authenticity of prescriptions and may refuse to process orders if prescription validity is in question.

5. Pricing and Payment

5.1. Prices for medicines and delivery fees are clearly displayed on the Platform. The Company reserves the right to modify prices at any time.

5.2. Payment for orders is processed through secure payment methods as specified on the Platform.

6. Delivery

6.1. The Company will make reasonable efforts to ensure the timely delivery of orders to the address provided by the user.

6.2. Delays may occur due to unforeseen circumstances, and the Company shall not be liable for any such delays.

7. Refunds and Returns

7.1. Users may be eligible for refunds or returns in accordance with the Company’s Refund and Return Policy, which is available on the Platform.

8. Privacy and Data Security

8.1. User data is subject to the Company’s Privacy Policy, which is an integral part of these Terms.

9. Intellectual Property

9.1. All content and materials on the Platform, including but not limited to logos, trademarks, text, images, and software, are the property of the Company and are protected by applicable intellectual property laws.

10. Termination

10.1. The Company reserves the right to terminate or suspend your access to the Platform at its discretion, without notice, for any reason.

11. Governing Law and Jurisdiction

11.1. These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in [Jurisdiction].

12. Contact Information

• 1. For questions or concerns about these Terms or the Platform, you may contact us at support@korike.com

By using the Platform, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Korike.

Last updated: September 1, 2023